FAQ

Hours

Our office hours are Monday to Thursday from 8:00 am to 1:00 pm and from 2:00 pm to 4:30 pm and Friday from 8:00 am to 1:00 pm and from 2:00 pm to 4:00 pm.


Product

Our vanilla comes from the Suchitepequez department in the area of the Pacific coast of Guatemala.

We are very proud to provide products that are 100% Guatemalan in origin.


Sales

Guatemala

  • I’m in Guatemala City. Can I stop by your office to make a purchase?

    • Of course you can, our address is here.

    • We also offer delivery service through independent delivery services.

  • I’m not in Guatemala City. Can I place an order?

    • Yes, we do have delivery service to the rest of the country through independent national courier services. We are limited by their coverage areas.

International

  • I’m located outside Guatemala. Do you ship internationally?

    • Yes we do export outside Guatemala. You will find more information on our export page.

    • For pricing and shipping information please send us an email and we’ll gladly work with you so you may receive your order.