FAQ
Hours
Our office hours are Monday to Thursday from 8:00 am to 1:00 pm and from 2:00 pm to 4:30 pm and Friday from 8:00 am to 1:00 pm and from 2:00 pm to 4:00 pm.
Product
Our vanilla comes from the Suchitepequez department in the area of the Pacific coast of Guatemala.
We are very proud to provide products that are 100% Guatemalan in origin.
Sales
Guatemala
I’m in Guatemala City. Can I stop by your office to make a purchase?
Of course you can, our address is here.
We also offer delivery service through independent delivery services.
I’m not in Guatemala City. Can I place an order?
Yes, we do have delivery service to the rest of the country through independent national courier services. We are limited by their coverage areas.
International
I’m located outside Guatemala. Do you ship internationally?
Yes we do export outside Guatemala. You will find more information on our export page.
For pricing and shipping information please send us an email and we’ll gladly work with you so you may receive your order.